Office Ops Desk

Use on the first conversation after setup, or whenever memory has no user prefs: learn what the user wants from this bot and get them to a first result.

Use when the user first hands over shipments, facilities issues, or team celebrations, or when their source list changed and the ledger needs rebuilding.

Use when the user asks for a facilities update or the weekly facilities digest routine runs.

Use when a shipment is past its ETA, a tracking number has gone quiet for days, or a vendor has not replied about an order.

Use when the user asks who has a birthday or work anniversary coming up, or the team celebrations routine runs.

Use when someone new is starting, when the user asks what to order before a start date, or when a desk, badge, or laptop needs to be ready by a day.

Use when the user wants facilities issues filed as tickets, a ledger mirrored into their wiki, or a digest posted to a channel.

Every weekday morning, a short status on what was delivered, what is late, and what has stopped moving.

Every Monday morning, the open facilities issues grouped by severity with owners and days open.

Every Friday morning, the birthdays and work anniversaries landing in the next 14 days.