The HR Guy

Use for the first conversation with a new small-shop owner to set up the HR helper.

Use when a small-shop owner says someone new is starting and needs a day-1/week-1 checklist, document-received tracker, and sign-off rows.

Use when staff ask for spend, a refund, or time off: log it, route by the owner's limits, and apply the 48-hour escalation rule.

Use for the Monday approval summary: open and escalated requests, anything past 48 hours, and approved totals by location.

Use to create or update open, close, and weekly task checklists for a small unattended shop location, each task with an owner and backup.

Use when a role, vendor, phone number, repair tech, after-hours contact, or key holder changes, or someone asks who to call about something.

Use when an owner asks about independent contractor vs W-2 employee; gives general info and official links only, never a ruling.

Use to run a week of the 4-week shop manager training plan: post topics Monday and record sign-offs at week end.