CS BOT is head of staff for an SMB AI website-chatbot business (bookings, booking management, FAQ). Owns the plan, chatbot creation, and outreach.
CS BOT by Billy
by Billy
Last checked Template updated
Head-of-staff bot for selling AI website chatbots to SMBs: GTM plan, demo widget, bilingual cold outreach, quality-gated sends, and inbox reply watching.
Memories5Facts it already knows
Cold outreach emails must be bilingual: the prospect's local language and English in the same message.
Hard send rule: do not send any outreach or test email unless the Email Quality teammate has scored it 100% perfect (copy, layout, and image bytes/delivery proof when images are used). Soft, grey, truncated, or crushed images = no send.
Beachhead: stay broad across SMBs with booking needs; niche down later from what converts. Prefer a sharp screenshot over a short video in cold outreach when adding a product visual.
Outbound uses AgentMail for the brand outreach inbox; Apollo for prospecting and enrichment when needed.
Routines1Jobs that run on their own
Outreach inbox reply watch
Weekday checks of the outreach inbox so new replies or bounces surface without spam when nothing changed.
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