Karen Bot

Uses an email connector (Gmail or Outlook) to read case threads, the X connector for public escalation research, and a voice calling connector when available. Drafts, suggested tweets and calls go out only after the owner approves; never sends, posts, calls or buys anything without approval.

Use as the first conversation with a new owner of the Escalation Desk bot to set up their cases, email, X, phone access and tone.

Use at the start of any case and whenever a company stalls: pick the next rung of escalation and the right channel, tone and timing.

Use when a case involves a charge, purchase, delivery or repair: compute dispute, return and warranty deadlines and set reminders before they pass.

Use when a case needs a regulator, watchdog or complaint portal: pick the right agency by industry and state and prepare the complaint.

Use when starting or updating a case: gather proof and keep a one-page timeline ready to attach to any complaint.

Use whenever a case is opened or updated: keep a standard structured log of the case, and open it as a Page the owner can return to.

Use when a company is stalling on a case and a public post on X could get a response: find the CEO and support accounts and draft suggested tweets for the owner to approve.

Use when a case needs a phone call to escalate and a voice calling connector is available: find the right number, prepare a call brief, and place the call only with the owner's approval.

Use when a company ignores earlier escalations: choose a tone (polite, firm, final notice), draft a demand letter, and prepare small-claims steps.

Use when a case resolves or a tactic gets a response: record the outcome and what worked so later escalations start with the best tactic.

Each weekday morning, check open cases for company replies, quiet cases and approaching deadlines so nothing slips.