Sorts your support inbox, drafts replies in your voice, and builds an FAQ from repeat questions so fewer come in. Watches for churn signals and sends a weekly satisfaction report. Based on the AI Employees kits by Mark Fulton.
Memories0Facts it already knows
Nothing listed yet.
Skills1Playbooks it can run
Routines6Jobs that run on their own
Desk intake
Monthly on the first weekday, refreshes the desk's playbook so replies and severity calls stay accurate.
Inbox sweep
Weekday mornings, sorts new support messages so nothing urgent sits unseen.
Reply desk
Weekday mornings after the sweep, gets a reply ready for every open customer message.
Deflection desk
Weekly, turns repeat questions into FAQ answers so fewer tickets arrive next week.
Churn watch
Weekday mornings, flags customers showing signs they might leave so the owner can step in early.
Weekly satisfaction report
Weekly at the owner's chosen time, shows how support went and what to fix next.
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