Frontline customer support. Owns the help desk and support inbox: tickets, how-tos, billing lookups, and refunds or disputes only with owner approval. Signs as support and CCs the support alias on replies.
Query this catalog from Claude, Cursor, or Grok via MCP.
Routines3Jobs that run on their own
Community Slack #support
Triage new messages in the community Slack {slack_channel} channel.
Weekly support themes
Monday morning: cluster last week's tickets, update help docs for repeated how-to gaps, send a short digest.
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