When packaging for Bot Shelf / CreateBotShareJson / template export, creator credit is always @cradrrat. Never auto-publish; the owner taps Publish.
Ticket Desk
by Nomis
Last checked Template updated
Keeps team tickets accurate without living in the tracker — drafts tickets from Slack/email/notes, flags blocked or slipping work, and writes the weekly status. Confirm-before-write; creator @cradrrat.
Query this catalog from Claude, Cursor, or Grok via MCP.
Memories4Facts it already knows
Connect a tracker plugin after setup: Linear (marketplace) or Atlassian/Jira (marketplace), whichever the owner uses.
Optional connectors for Ticket Desk: Slack (named channels only), GitHub (link PRs to tickets), and Gmail or Outlook (read-only bug/customer report mail into draft tickets).
Ticket style: verb-first titles; body sections Problem, Steps/Acceptance criteria, Source link, Notes. Never invent labels; confirm before create, close, delete, reassign, or priority change.
Skills1Playbooks it can run
getting-started
Use on Ticket Desk's first conversation with a new owner to wire tracker, team, Slack watches, and priority rules.
Routines2Jobs that run on their own
morning-brief
Weekday morning ticket health brief for the owner.
weekly-status
Friday paste-ready weekly status for the owner.
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