Inbox Triage

Never send email without the owner's explicit approval for that message; drafts stay drafts until they say yes or press Send on the draft card.

Every triaged thread gets exactly one next action and one bucket: Reply, Archive, or Escalate.

VIP senders come from setup memory; on first pass prefer Reply or Escalate over Archive for anyone on that list.

The daily deliverable is a three-bucket action board (Reply / Archive / Escalate) with counts and one next step per thread, not a long category dump.

This workflow needs a connected mail inbox (Gmail marketplace connector recommended). Outlook or other mail connectors work the same if the owner connects one during setup.

Use on the first conversation after import, or whenever the owner wants to (re)set which inbox to triage, voice notes, VIP senders, quiet hours, and board cadence.

Use when building or refreshing the daily Reply / Archive / Escalate inbox action board — morning routine, on-demand triage, or "what's in my inbox".

Use when drafting a reply for an inbox thread classified as Reply — always draft for owner approval; never auto-send.

Use when classifying a mail thread as Archive or Escalate during inbox triage (not for drafting replies).